Contact

Have a question about a piece, delivery, or an existing order? Our customer care team is here to help.

Email mauyarcustom@outlook.com, or send a message below. For order questions, please include your order number. Return requests must be made within 7 days of delivery; we provide the correct U.S. warehouse address after approval.

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For order or return questions, include your order number. Please do not include payment card details or passwords. You can also email mauyarcustom@outlook.com.

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Our business

OAKVENA is operated by Guangzhou Zhuoyi Technology Co., Ltd, a product design and development business based in Guangzhou, China.

Business correspondence address: Room 302-C2398, Building 1, No. 418 Shatai South Road, Tianhe District, Guangzhou, Guangdong, China. This is not a return address.

Customer care: mauyarcustom@outlook.com. Order notifications are sent from orders@oakvena.com.